Postal: PO Box 1400 Moorabbin
VIC 3189, Melbourne, Australia
Phone: 03 9570 1777
Email: sales@biscount.com.au
Web: www.biscount.com.au
Opening Hours:
Mon – Fri 8:30am to 5:00pm (AEDT)
Closed public holidays.
“Biscount has worked closely with Suppliers within the Outdoor Power Equipment Industry to ensure that our software is always at the forefront of new technologies and features on offer from Suppliers to their Dealers.”
Biscount was originally designed for Dealers within the Australian OPE industry, written by a Dealer who saw the need for a specialised Business Management System which would save time during a busy day and assist in increasing the business bottom line.
Over close to three decades, Biscount has evolved with the needs of its Dealers, adding new functionality and features based on requests from Dealers alike, and what the team behind Biscount knows will help to benefit a Dealership.
In addition, Biscount has worked closely with Suppliers within the Outdoor Power Equipment Industry to ensure that our software is always at the forefront of new technologies and features on offer from Suppliers to their Dealers.
✔Send orders directly to Briggs and Stratton, Cox, GA Spares, Honda, Husqvarna, JaxMax, John Deere, MTD and Stihl from Biscount.
✔Orders to other suppliers can simply be sent via email – minimising the need to double-handle data
✔Create customer orders, quotes, sales and workshop jobs using Picklists created in Supplier Imaging Systems
✔Streamline your receiving of stock using the supplier PDF invoices from over 64 suppliers. Electronic input (with the inclusion of serial numbers) minimises input errors and maximises efficiency.
✔Submit your warranty registrations for Honda, Stihl and Husqvarna units at the time of sale, and submit multiple warranties at a time that suits you.
✔Sell units via their serial number and assign additional information such as engine number to a customer equipment listing
✔An educational version of Biscount has been made available to TAFEs within VIC, NSW and QLD and other training institutions nationwide. Benefits include:
✔Providing OPE apprentices a better understanding of how productivity and efficiency is measured within a workshop environment;
✔Ensuring an apprentice has a level of confidence upon entering the OPE service industry;
✔Maximising the benefits of hiring an apprentice from the perspective of a Dealer from Day One.
✔Allowing Biscount to give back to an industry that it has been an integral part of in the past, with the intention to continuing this strong relationship in the years to come.
Biscount maintains a long-standing business relationship with the Outdoor Power Equipment Australasia publication, providing business advice to the entire OPE community.
Coupled with this, since entering the NZ OPE market, advertising and editorial content has also commenced with the NZ Outdoor Power Equipment publication.
“Biscount has been part of Pakenham Mowers and Chainsaws for the last 25 years. We have seen the package grow from its first conception to what it is now. The program has become a major part of our business and we could not operate without it. The program does everything we need from ordering through to workshop job cards and point of sale and more.
The SMS feature and functionality from when jobs are done to when spare parts come in are a cost savings alone. The ability to directly import pdf files saves hours of work that we used to do manually. The program continues to evolve from strength to strength.
We started with one computer on the front counter using Biscount for spare parts look up and now run over 10 computers with each work bench operating Biscount. The team are always available and happy to help with any issues or suggestions that we may have. To put it simply Biscount saves us time so we can spend more servicing our customers.”
Ben Nadenbousch
Pakenham Mowers & Chainsaws
17 Bald Hill Rd
Pakenham 3810
(03) 5941 1344
ben@pakenhammowers.com.au
www.pakenhammowers.com.au
“We have used the Biscount program since 1993 & have grown within the industry together and now have 4 workstations running which includes one for the mechanics in the workshop.
The easy manoeuvrability within the program has made the point of sale system & stock control the easiest accessible tool that all staff have been able to use.
Sales, workshop repairs, invoicing, orders & even updates to looking up serial numbers for either new or used machines at a fingertip. To be able to retrace a customers repairs & sales history within seconds has proven to be very successful.
It has saved hours of manually writing out receipts, invoices, & quotes for customers.
Workshop repairs are easily checked for profitability, completion & also collection.
For the last 26 years we have used Biscount and it has not failed us yet & we would be lost without it.
The program together with the friendly support team helps running a successful business with great pleasure & ease.”
Peter Grob.
Stihl Shop Port Macquarie
Phone: (02) 6581 0301
5 Milton Circuit,
Port Macquarie
NSW 2444
“We have been working with Biscount for 10 years now and over this time they have assisted us to take control of our business stock management and retail systems. During this period they have listened to many suggestions and implemented these changes into Biscount so we can better manage our business.
In addition I can go away on holiday with piece of mind that if anything happens to our systems while I am gone, Biscount will logon and take control of the situation fixing the problems remotely so my staff can rest easy. Thanks for your support and listening Biscount.”
David Stevens
Acacia Mower Centre
ph 07 3273-6457
WEB SHOP www.mowercentre.com.au
“We have worked with Biscount for many years. Steve and the Team are always on hand to fix any issues we encounter with software or operating systems. The best part about Biscount is you don’t have to rely on the internet to continue processing sales.”
Zach Hansen
Stihl Shop Kingaroy
Ph: 0741623310
Email: admin@stihlshopkingaroy.com.au
1 Sawtell St Kingaroy QLD AU 4610
“We as a business have been using Biscount for around 10 years. We love Biscount because of its ease of use for both staff and our bookkeeper. We have tried other systems in the past but have found that none can offer what Biscount does. Whenever we have an issue with the software, the Biscount team have always been there for us, not just with getting us going but adding value to system as well. Our staff appreciate how straightforward the system is to use. We love the SMS message service, it saves our staff so much time in having to call customers when repairs are complete. We are set up to export warranties direct to manufacturers, which is also a massive time saver. We are very happy to be working with the Biscount system and hope to continue to grow with the team at Biscount.”
Lynette Cremona
Prompt Mower Group
Blacktown, Carlingford, Hornsby, Plumpton and Rouse Hill
“We have developed an amazing relationship with the Biscount team. Their dedication and commitment to providing the best service and helping us achieve the best for our business, has been nothing but outstanding. If we have any problems, they are just a phone call away, and it sorted in no time. The Biscount programme, is very user friendly. Data is easy to input and just as easy to retrieve.
We have tried several different workshop software programmes , and nothing compares to what Biscount has to offer – it is a complete package.
We would highly recommend Biscount to new and existing businesses and are proud to say that it t has taken our business to the next level.”
Gavin and Lisa Hill
Chainsaw & Mower Services 2015 Ltd
345 Palmerston Road
Gisborne 4010
New Zealand
“We entered the power equipment retail industry in 2016 with very little experience in the field. The first thing we had to get our heads around was the point of sales process. We had Biscount running at the time and with great pleasure got the opportunity to deal with the team behind Biscount.
These blokes calmed our nerves rapidly as they demonstrated great understanding of the industry as well as the software they have developed. Through the past few years Biscount has improved in leaps and bounds including the new more modern look and capabilities. After our first full year in the industry we were honoured to be announced as Honda’s, Australia and Queensland dealer of the year.
I personally attribute a lot of this success to Biscount, as I can at any time and anywhere have a finger on the pulse with peace of mind that I have a system that understands our industry and assists us with improving our productivity and increase our value to our customers. We have grown to know the whole team at Biscount and find them to be extremely professional and effective in dealing with everything we require of them.”
George and Debbie
293 Nebo Road. Mackay Qld 4740 | PO Box 6578, Mackay MC 4740
Ph: (07) 4952 1177 | Fax: (07) 4952 1052
